FREE DOMESTIC SHIPPING:

The Watch Essence is thrilled to provide its valued customers with the added convenience of complimentary, fully insured second-day air shipping for all domestic orders within the United States. This ensures that your timepiece arrives swiftly and securely, giving you peace of mind with every purchase. Additionally, for our international clientele, we offer a range of affordable and reliable shipping options tailored to meet your needs, no matter where you are in the world. Whether you're close to home or across the globe, The Watch Essence is committed to delivering exceptional service and ensuring your order reaches you in a timely and cost-effective manner.

SPECIAL ORDER SHIPPING POLICY:

Watches labeled as Special Order will be shipped within 2-5 business days from the date of purchase. These items are uniquely sourced to meet your specific request, which may result in a minor delay compared to our standard in-stock products.

SHIPMENT TIMING:
All watches listed on our website are currently in stock and prepared for immediate shipment. For orders with confirmed payments completed before 4 pm, we generally ship out on the same business day, Monday through Friday, excluding public holidays. Thanks to our fully stocked inventory housed at our Pennsylvania warehouse, we are able to offer this efficient and reliable service to our customers.

PRE-SHIPMENT PROCESS:
Every watch is carefully selected from our inventory, cross-checked against the website listing to ensure accuracy, and paired with its corresponding box and documentation. It then undergoes a thorough inspection by our skilled watchmaking team, who evaluate its cosmetic condition, test its timing precision, and verify water resistance (if applicable). This meticulous process guarantees that your watch meets our high standards before it leaves our facility.

SHIPMENT PROCESS:
Once your order is ready, it is meticulously inspected, securely packaged, and dispatched via trusted carriers such as UPS or FedEx. Please note that shipments are only delivered to the billing address provided during checkout.

SHIPPING TERMS:
All shipments from The Watch Essence are fully insured and packaged with the utmost care to ensure safe transit. To guarantee secure delivery, a signature is required upon receipt or pick-up of your order.

INTERNATIONAL SHIPMENTS:
We are pleased to offer global shipping to customers worldwide. However, it is the customer’s responsibility to confirm that the watch can be legally imported into their country. For additional details or assistance regarding international shipments, feel free to contact us.

SALES TAX:
In compliance with local regulations, The Watch Essence is required to collect sales tax on both the product and shipping/handling fees for taxable orders shipped to specific states.

CUSTOMS & DUTIES:
For international orders, any customs fees, import/export duties, taxes, or other applicable charges are the responsibility of the customer. These fees remain applicable even if the shipment is refused upon delivery. To minimize potential delays or issues, we work with reputable carriers like UPS and FedEx. However, please be aware that Customs authorities may influence delivery timelines or deny entry of the shipment. For more information on international shipping policies, don’t hesitate to reach out to us.